Privacy Policy

Rubbish Removal Kensington
Website: www.rubbishremovalkensington.co.uk
Last Updated: 12.02.2026

Rubbish Removal Kensington respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or services, you agree to the terms outlined in this policy.

1. Who We Are

Business Name: Rubbish Removal Kensington
Website: www.rubbishremovalkensington.co.uk
Address: 56 Stanhope Gardens, South Kensington, London SW7 5RF
Email: office@rubbishremovalkensington.co.uk
Phone: (020) 8099 9428

For data protection enquiries, please contact us using the details above.

2. Information We Collect

We may collect and process the following types of personal data:

2.1 Contact Information

  • Full name
  • Email address
  • Telephone number
  • Property address for collection

2.2 Service Information

  • Details of waste materials
  • Booking information
  • Access instructions

2.3 Payment Information

  • Billing details
  • Transaction records

(Note: We do not store full card details.)

2.4 Technical Information

  • IP address
  • Browser type and version
  • Device type
  • Pages visited on our website
  • Date and time of access

3. How We Collect Your Data

We collect data when:

  • You submit an enquiry form on our website
  • You call or email us
  • You book a service
  • You interact with our website via cookies
  • You communicate with us regarding a service

4. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and manage waste removal services
  • To respond to enquiries
  • To process bookings and payments
  • To issue invoices and Waste Transfer Notes
  • To comply with legal and regulatory obligations
  • To improve our website and services

We will only process your data where we have a lawful basis to do so.

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Contractual necessity – to provide the services you have requested
  • Legal obligation – to comply with environmental and tax regulations
  • Legitimate interests – to operate and improve our business
  • Consent – where required (e.g., marketing communications)

6. Sharing Your Information

We do not sell your personal data.

We may share your information with:

  • Licensed recycling and disposal facilities (where required)
  • Payment processing providers
  • Accountants or legal advisors
  • Regulatory authorities if legally required

All third parties are required to respect the security of your personal data.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purposes we collected it for
  • Comply with legal, tax, and regulatory requirements

Waste transfer documentation may be retained in accordance with Environmental Protection Act requirements.

8. Data Security

We implement appropriate technical and organisational measures to protect your data from:

  • Unauthorised access
  • Accidental loss
  • Disclosure or misuse

However, no online transmission can be guaranteed as 100% secure.

9. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request erasure of your data (where applicable)
  • Object to processing
  • Request restriction of processing
  • Request data portability
  • Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at office@rubbishremovalkensington.co.uk.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

10. Cookies

Our website may use cookies to:

  • Improve user experience
  • Analyse website traffic
  • Monitor website performance

You can control or disable cookies via your browser settings. A separate Cookie Policy may provide further detail.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on Rubbish Removal Kensington.

13. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

Rubbish Removal Kensington
56 Stanhope Gardens
South Kensington
London SW7 5RF

Email: office@rubbishremovalkensington.co.uk
Phone: (020) 8099 9428
Website: www.rubbishremovalkensington.co.uk