Terms and Conditions
Rubbish Removal Kensington
Website: www.rubbishremovalkensington.co.uk
Last Updated: 12.02.2026
These Terms and Conditions govern your use of this website and the waste removal services provided by Rubbish Removal Kensington. By accessing our website or booking our services, you agree to comply with and be bound by these terms.
If you do not agree with these Terms and Conditions, please do not use our website or services.
1. Company Information
Business Name: Rubbish Removal Kensington
Website: www.rubbishremovalkensington.co.uk
Address: 56 Stanhope Gardens, South Kensington, London SW7 5RF
Email: office@rubbishremovalkensington.co.uk
Phone: (020) 8099 9428
2. Services Provided
Rubbish Removal Kensington provides professional waste collection and disposal services across Kensington and surrounding areas, including:
- Household waste removal
- Furniture disposal
- Bulky waste collection
- Office clearance
- Renovation and construction waste removal
- End of tenancy clearance
All services are subject to availability, access conditions, and compliance with UK waste regulations.
3. Website Use
By using Rubbish Removal Kensington, you agree:
- Not to misuse the website
- Not to attempt unauthorised access to servers or data
- Not to copy, reproduce, or distribute website content without written permission
We reserve the right to suspend access if misuse is detected.
4. Quotations and Pricing
Quotes provided via phone, email, or website enquiry form are estimates based on information supplied by the customer.
Final pricing may change if:
- The volume of waste differs from the original description
- Additional labour or time is required
- Access is restricted or difficult
- Undeclared hazardous or prohibited materials are present
We reserve the right to adjust pricing accordingly.
5. Booking and Payment
5.1 Booking Confirmation
Bookings are confirmed once agreed by both parties via phone, email, or written communication.
5.2 Payment Terms
Payment is due upon completion of the service unless otherwise agreed in writing.
We accept bank transfer, debit/credit card, or other approved payment methods.
Failure to make payment may result in recovery action and additional administrative costs.
6. Customer Responsibilities
Customers must:
- Provide accurate information regarding waste type and quantity
- Ensure safe and clear access to the property
- Inform us of parking restrictions, permit requirements, or access limitations
- Remove personal belongings from items scheduled for disposal
If required permits or permissions are not arranged in advance, additional charges may apply.
7. Prohibited and Hazardous Waste
Unless agreed in advance, we do not collect:
- Asbestos
- Clinical or medical waste
- Toxic chemicals or solvents
- Explosives or flammable substances
- Gas cylinders
- Any hazardous materials under UK legislation
Undeclared hazardous waste may result in refusal of service and possible additional charges.
8. Licensing and Environmental Compliance
Rubbish Removal Kensington operates as a licensed waste carrier in accordance with Environment Agency regulations.
We provide Waste Transfer Notes upon request, confirming lawful transfer and disposal of waste in line with the Environmental Protection Act 1990.
Customers have a legal Duty of Care to ensure their waste is handled by authorised carriers.
9. Cancellations and Rescheduling
- Cancellations made more than 24 hours prior to the booking time will not incur a charge.
- Cancellations within 24 hours may incur a cancellation fee.
- We reserve the right to reschedule due to traffic delays, vehicle breakdown, extreme weather, or safety concerns.
10. Limitation of Liability
While we take reasonable care in providing our services:
- We are not liable for pre-existing damage to property.
- We are not responsible for items left inside furniture or appliances.
- Liability is limited to the total amount paid for the service.
Nothing in these Terms excludes liability for death or personal injury caused by negligence or fraud.
11. Health and Safety
If our team believes that carrying out the service presents a safety risk, we reserve the right to refuse or suspend work until the issue is resolved.
Additional charges may apply for:
- Heavy or oversized items
- Multiple flights of stairs
- Long carrying distances
- Difficult or restricted access
12. Data Protection
We handle personal information in accordance with UK data protection laws. Customer data is used solely for service provision, communication, and billing purposes.
We do not sell or share personal data with third parties for marketing purposes.
13. Amendments
We reserve the right to update or amend these Terms and Conditions at any time. The most recent version will always be available on Rubbish Removal Kensington.
14. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Contact Us
Rubbish Removal Kensington
56 Stanhope Gardens
South Kensington
London SW7 5RF
Email: office@rubbishremovalkensington.co.uk
Phone: (020) 8099 9428
Website: www.rubbishremovalkensington.co.uk